Frequently Asked Questions
Your Queries, Our Answers
What makes Aroma Fragrance products unique?
Aroma Fragrance or The Aroma Fragrance takes pride in using high-quality, natural ingredients sourced from around the globe, ensuring our products deliver an authentic and long-lasting scent experience.
How can I ensure the longevity of my fragrance?
To prolong the scent of your Aroma Fragrance product, store it in a cool, dark place away from direct sunlight and heat. Additionally, avoid exposure to air by keeping the cap tightly sealed when not in use.
Do you offer international shipping?
Yes, Aroma Fragrance ships internationally to select countries. Please refer to our shipping policies for more information on delivery destinations, timelines, and applicable fees.
Can I customize a fragrance to suit my preferences?
At Aroma Fragrance, we offer personalized fragrance experiences through our bespoke services. Contact our customer support team to explore customization options and create a scent tailored to your unique preferences.
How can I monitor the progress of my order?
Following the shipment of your order, you will receive an email notification containing tracking information. You can easily track your order by visiting our website and accessing the tracking page.
Are there any shipping costs?
Yes, shipping charges apply on orders below Rs 2500. We offer free shipping on orders above Rs 2500 to all our customers.
What if an incorrect/damaged item is delivered to me?
Although we take extra precautions to ensure that each order is in mint condition, should an unfortunate mishap occur, you can get in touch with our Customer Support at info@thearomafragrance.com to return the item or exchange it for the correct order.