Returns will only be accepted if the parcel remains unopened and the product inside is undamaged. We cannot accept returns for opened or damaged items.

You must initiate the return process within 7 days of receiving your order. Please contact us via email at info@thearomafragrance.com to initiate the return process.

If you are not satisfied with the fragrance you received, you may exchange it within 2 days of receiving your order.

To initiate an exchange, please contact us via email at info@thearomafragrance.com within the specified timeframe.